---
title: "Administrative Fee Information"
slug: "administrative-fee-information"
description: "Flowroute has instituted an Admin Fee, as per FCC regulation approval, to provide its customers with the best of upcoming technologies, new innovations, and continue the kind of the excellent customer support Flowroute offers to all its customers."
updated: 2026-10-30T20:23:26Z
published: 2026-10-30T20:23:26Z
canonical: "support.bcmone.com/administrative-fee-information"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://support.bcmone.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Administrative Fee Information

Flowroute has instituted a monthly administrative fee, according to FCC regulation approval, to provide its customers with the best of upcoming technologies, new innovations, and to continue the excellent customer support Flowroute offers to all its customers.

The fee can be one of two types:

## **Flat Rate**

For customers who have a Flowroute account and do not own any DIDs, the admin fee is a flat rate of $15 per month. This includes customers actively using Flowroute as a SIP trunk but have no DIDs on the account.

## **Cost per DID Conditions**

Customers who have at least one DID on their account are assessed a $1.00 fee per month for each DID on the account. The DID does not have to be active to be included in calculating the admin fee for the month; the DID only has to be owned by the customer to be assessed. The admin fee will only be assessed as a flat rate or per DID. The customer will never be charged both fees simultaneously for any reason.

> **NOTE:** Admin fees are not a duration-based cost. There is no proration for DIDs added or removed when the cost is calculated at the end of the month.