---
title: "Why Do I Need a Valid Email Address to Use Flowroute?"
slug: "why-do-i-need-a-valid-email-address-to-use-flowroute-services"
description: "We highly recommend you to review your email on file and update it accordingly to your preferences."
updated: 2025-08-12T21:07:38Z
published: 2024-11-07T20:34:17Z
canonical: "support.bcmone.com/why-do-i-need-a-valid-email-address-to-use-flowroute-services"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://support.bcmone.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Why Do I Need a Valid Email Address to Use Flowroute?

#### How an active email benefits both you and Flowroute:

Flowroute is committed to providing top-notch customer support. We maintain open communication with all of our customers, treating everyone with the same respect, regardless of their activity or spending.

This approach fosters a strong "customer-to-company" connection, ensuring that every interaction with Flowroute is straightforward, informative, or a deep dive into resolving any issues.

**One crucial way we keep our customers informed about updates, changes, or major overhauls is through an active email.** We request this upon sign-up, as it serves as our primary contact point for important communications.

If our emails bounce back, you miss out on essential information regarding our system communications.

> [!TIP]
> Please review and update your email on record to ensure it remains active and up-to-date.