All resellers and customers of our voice solutions must comply with the Know Your Customer (KYC) guidelines.
As highlighted in this February 2025 FCC Order, failing to prevent illegal calls and KYC violations can result in significant consequences.
BCM One and Flowroute will not tolerate illegal robocalling to be transmitted over its network. We have a zero-tolerance policy for poor behavior and violations of FCC rules. KYC guidelines were established to ensure that all voice providers have processes in place to verify the identities of their clients before allowing them to make calls on their networks.