25 results found for "fraud"
Fraud Types - Interconnect Bypass
Flowroute Support
English
Interconnect Bypass What is it? A carrier-specific attack Interconnect Bypass (aka toll bypass fraud, interconnect fraud, GSM Gateway fraud, or SIM Boxing) is the unauthorized insertion of traffic onto another carrier’s network. In this scenario, fraudsters make international …
Fraud Types - Call Forwarding
Flowroute Support
English
… redirects the expensive international traffic to the fraudulent numbers, resulting in hefty phone bills to the company. This type of fraud reveals itself through a spike in traffic to high-cost destinations. To make matter worse, this type of fraud
Fraud Types - False Answer Supervision (FAS).
Flowroute Support
English
… the cost of the call. A call may even be charged despite being dropped due to no answer. The more fraudulent variant of this scheme involves call diversion . Here, the fraudulent carrier will route the call to a recorded message …
Set Up Account Restrictions for Fraud Prevention
Flowroute Support
English
To combat the growing amount of fraud in the VoIP industry, Flowroute offers several fraud prevention platform features. IMPORTANT : These tools are provided as a courtesy by Flowroute and do not guarantee to prevent fraud. You are still liable for …
Practice Call Barring
Flowroute Support
English
What is it? Call Barring is a type of controlled phone censorship. It allows for blocking destinations, or certain specific numbers. How to use it? You can install it in a PBX system with tools for block lists or destination …
Credit Card Information Theft Prevention
Flowroute Support
English
All payment information is processed securely in accordance with the PCI Data Security Standard. Payment information is always transmitted over an SSL-encrypted HTTPS connection. Payment information is encrypted with AES-256 and decryption keys are stored on separate machines …
Maximum Outbound Rate Configuration
Flowroute Support
English
… a rate of $0.0299 per minute. Next, set a maximum outbound rate. Click the Preferences menu, and then click Fraud Control. Go to the Maximum Outbound Rate section. In the Block Outbound Calls field, enter the rate that blocks …
Common Issues in making an outbound call to international destinations
Flowroute Support
English
… from draining your account balance, Flowroute has a Maximum Outbound Rate security feature. This option can be found under Preferences -> Fraud Control . The default value upon signup is $0.01, which means calls to any destination with a per-minute …
Set up a Destination Whitelist
Flowroute Support
English
… and account balance. How to Manage Your Whitelist Configuration Log in to Flowroute Manage Portal . Click Preferences, and then click Fraud Control. Scroll down to the Destination Whitelist section. From the Country Code drop-down list, select the country you …
Manual Review Process Guidelines
Flowroute Support
English
"Additional Information Needed" There are times where our automated fraud detection system will flag an account for additional manual review. If this happens while creating your account we will need some information to open the account.  If you arrive …
Manage Portal 2FA Resources
Flowroute Support
English
2FA is now mandated to secure your Manage account and prevent fraud Two-factor authentication methods offered by Flowroute Email (least secure) Yubikey (requires Yubikey device ) TOTP (Time-based One-Time Password) Two-Factor Authentication Guide Navigate to the Manage …
New Customer Handbook
Flowroute Support
English
… network as high as possible and to help protect our customers, Flowroute has implemented additional fraud prevention functionality. Review our Fraud Prevention articles to find out how you can secure your account and configure your phone system to minimize fraud
Validate Your Service Address
Flowroute Support
English
… regulations. Why we validate your address? Better service to needed areas Identify usage and currency in provided countries Helps prevent fraud on Flowroute accounts Regulate our customer offerings, DID purchasing, Port Orders. etc. Validate local tax regulations that require the …
Account Ownership Disputes
Flowroute Support
English
… of the account's email holder. The account is considered unable to be acted upon by others either actually or fraudulently claiming to be the owner without verification. This is strictly in place to prevent business partners from interfering or …
Set Up Auto-Replenishment
Flowroute Support
English
… account balance. This feature may increase your financial exposure to fraud in the event that your system is compromised and fraudulent calls are sent through your Flowroute account. To limit your exposure to potential fraud, please refer to our article …
SIP Response Codes
Flowroute Support
English
… Required (Reserved for future use) 403 Forbidden 403 - Insufficient funds ( often related to the balance on the account or the Fraud control settings for the destination number) 404 Not Found: User not found ( Typically the PBX will deliver when an …
What Dialing Format Should I Use When Sending Calls?
Flowroute Support
English
… outbound number will fail because fraud protection enforces the destination cost limitation. This means that calls exceeding your set cost limit will not be allowed to establish. You can review and adjust your fraud prevention settings in the Manage portal .
Voice Compliance - STIR/SHAKEN & KYC
Flowroute Support
English
… used by businesses to verify the identity of its customers and partners. Why is it important? - Proper identification helps fight fraud, mitigates illegal calling, and contributes to regulatory compliance for Flowroute. Flowroute holds a zero-tolerance stance regarding failure to …
Delivery Receipt Response Codes
Flowroute Support
English
… 0x1a5 MMI_ROUTER_USER_BLOCKED 422 0x1a6 MMI_ROUTER_SPAMMER 423 0x1a7 MMI_ROUTER_CARRIER_BLOCKED 424 0x1a8 MMI_ROUTER_FRAUDULENT_MESSAGE 425 0x1a9 MMI_BLOCKED_BY_ANTISPAM_DIP 426 0x1aa MMI_ROUTER_USER_BLOCKED_ANTISPAM 427 0x1ab MMI_ROUTER …
Message Content
Flowroute Support
English
… come from reputable companies but in fact trick consumers into revealing personal information, such as passwords and credit card numbers. Fraud or Scam Any messages that constitute a fraud or scam, which involves wrongful or criminal deception intended to result …