50 results found for "phone numbers"
Purchase a Phone Number (DID)
Flowroute Support
English
number Next thing, you'll see a pop-up message asking you to provision messaging services on a selected DID number - select Yes if you're going to use this DID number for SMS/MMS services. Select No if you …
Forward Calls to an External Phone Number
Flowroute Support
English
… helps you identify this route. Enter the phone number where you want the calls to be forwarded NOTE: Enter the phone number using an E.164 format , which is 1[area code]phone number, with no spaces between the numbers
Required Documentation for Porting Telephone Numbers
Flowroute Support
English
Reliable documentation verifying active service on your porting telephone numbers can assist in resolving many issues that arise when attempting to port phone numbers from a losing carrier. Flowroute often has to request customer assistance to provide proper documentation during …
Port Order Status: Pending
Flowroute Support
English
… date you want to port the canceled number, contact porting@flowroute.com to restart the order. See Port Your Telephone Numbers to Flowroute for the steps to submit a port order request. Numbers appearance in your Flowroute account When creating …
View Your Telephone Numbers (DIDs)
Flowroute Support
English
Log in to your Flowroute account . Click “DIDs” from the main menu on the left panel. “ Manage your DIDs” under the “Manage” tab is displayed by default: The default number of displayed DID records on the “Manage your DIDs” page …
Port Your Telephone Number to a New Provider
Flowroute Support
English
… The port out request is reviewed to ensure the new carrier has provided all of the required information for the phone numbers to port. For most phone numbers, a verification email will be sent to you to approve or reject …
Port Your Telephone Number to Flowroute
Flowroute Support
English
number you want to port. After logging in to Flowroute account and going to the Port Orders page, click Check number portability . The Lookup Coverage page appears. In the Enter your number(s) field, add each number you want to …
10DLC Carrier Fees and Registration
Flowroute Support
English
… A2P messaging. This will require selecting a use case, providing a description, and including sample messages for each Campaign. Associate Phone Numbers to Your Campaign: Finally, you’ll need to specify which numbers are associated with each Campaign. Associated Carrier …
New Customer Handbook
Flowroute Support
English
… or reviewing existing settings, this guide will provide the insights you need. Get a Phone Number You can purchase a phone number (aka "DID": Direct Inward Dialing) directly from our inventory or port in your existing telephone number(s). Purchase …
Configure an Inbound Route With Your Preferred PoP
Flowroute Support
English
At Flowroute, you have the ability to manage inbound voice routing on a per-route basis. For example, if you select US-West-OR as your Edge Strategy for a given Inbound Route , origination calls will be attempted first from …
CNAM Preset Troubleshooting
Flowroute Support
English
… CNAM data only through the P-Asserted-Identity tag. Be aware that this information must be assigned manually on your phone system/PBX. Canadian carriers may ignore this value and be unable to use this CNAM assignment. NOTE: CNAM must …
Assign Inbound Route to Your DIDs
Flowroute Support
English
… Route with your Preferred PoP . Primary routes Log in to Flowroute Manage Portal , and then click DIDs . Select the DID numbers you’d like to apply the static inbound route to. Click Choose a DID Action , and then select Set …
Outbound Caller-ID Name (CNAM Storage) Configuration
Flowroute Support
English
NOTE: CNAM storage is only available for local US DIDs. CNAM storage is unavailable for Toll-Free numbers and/or Canadian DIDs. To set an outbound caller ID name Log in to Flowroute Manage account, and then click DIDS menu …
Port Order Status: Completed
Flowroute Support
English
Congratulations! A Completed status means that your phone numbers successfully migrated to Flowroute on the specified completion date. Once complete, Flowroute's Numbering and Portability team do one last check to ensure that your telephone numbers migrated successfully and that …
Port Order Rejection Messages: Common Post-submission Rejections
Flowroute Support
English
different sub-accounts, this may be an issue. If the phone numbers are at different service addresses this may be an issue. restart the port order in order to create separate port orders per account. You will need to email …
Process to Set Up Failover Routes
Flowroute Support
English
… no port is specified, our servers will try to use DNS SRV records. Prepend with 'sips' to use TLS Encryption. Phone Number - Forwards to a phone number on the public telephone network. Outbound rates apply. URI - An advanced method which …
Fraud Types - Call Forwarding
Flowroute Support
English
… How to Prevent? Adding a call-forwarding block-list Use good passwords on the front-facing PBX access portal PBX phone systems allow users to enable call forwarding to phone numbers. Oftentimes, a malicious party can hack into this process …
Message Content
Flowroute Support
English
… content, then an account review is performed. This review can result in the suspension of sending rights for a provisioned phone number; restriction of high-throughput access; suspension of provisioning rights for new phone numbers; and/or suspension of all …
Does Flowroute Pass a Caller ID?
Flowroute Support
English
YES, you can! Flowroute offers the service for you to provide the destination with a Caller ID (CNAM) along with your phone number. You will need to establish a CNAM Storage ID to allow for the destination to request a …
Anticipated Monthly Renewals Charge
Flowroute Support
English
NOTE: This feature is automatically turned on with the auto-replenishment payments option enabled. Anticipated Monthly Service Renewal In anticipation of monthly service renewals (for phone numbers (DIDs), E911, and associated Taxes, Surcharges, and Fees) , we execute a payment 5 …