Statuspage is a communication tool where we publish and send incident notifications to affected users.
Why Flowroute Uses Statuspage
Flowroute recognizes its customers expect a certain level of transparency. When things go wrong, we need an easy way to communicate about those incidents. Using Statuspage as the single source of truth for all incident communication allows us to focus more on fixing the problem, and less on managing communication in a variety of channels. Everything we publish in Statuspage can be shared across multiple channels including Email, SMS, Webhook URL, and more.
What Statuspage Helps With
Proactively communicating with our users when things go wrong or in event of planned maintenance
Reducing support volume during incidents and downtime
Getting our internal teams on the same page during incidents
Being transparent with our customers by showing our uptime percentage
Scaling our incident communication process
Providing customization flexibility so you can be:
auto-subscribed to every incident
subscribed to individual components
subscribed to individual incidents
How to Subscribe to Statuspage
Go to https://status.flowroute.com/ and click "Subscribe to updates"
You may choose one or more options among Email, SMS, Webhook, RSS/Atom feed, and others to receive notifications.
If you are subscribing for the first time, you will need to check your email box and confirm your subscription. Once confirmed, you'll be redirected to Statuspage.
If you are already subscribed, go to Step 3.
Statuspage allows you to customize your subscription. Click "Subscribe to updates" again and enter your communication method. Check the components/services you would like to receive notifications about and click "Save". Once saved, you will receive the "Awesome! Your subscription preferences have been updated" message. By default, all components are selected. You may customize the component selection as many times as you need.
