Low Balance Notifications

Flowroute allows you to set up a low balance notification that sends you an email when your account balance reaches a certain amount. You can then add funds to your account. If you have auto-replenishment enabled, your account is automatically credited with an amount that you set. Auto-replenishment requires that you have a credit card on file.

To set up a low balance notification

  1. Log in to Flowroute Manage

  2. Click Preferences, and then click Balance Management

  1. Go to the Low Balance Notifications section.

NOTE: By default, low balance notification is disabled. Once the low balance notification is set, the “disabled” status changes to “enabled”.

  1. In the Low balance threshold field, enter the dollar amount. When your balance reaches this amount, it triggers an email notification to your billing email address that your account has reached that threshold.

  2. Click Set Low Balance Threshold.

BEST PRACTICE: Set the low balance threshold below your auto-replenishment threshold; that way if you get this notification you will know you have to take action.

To change/disable a low balance notification

You can log back into your account at any time to set the threshold to a new limit or to disable notifications.

To set a new threshold, enter the new value into the Low balance threshold field and then click Adjust Threshold.

To disable low balance notifications, click Disable button.